Privacy Policy

Last Updated: 5 January 2026

1. Introduction

Furzer Consulting Ltd ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Furzer Consulting Ltd is the data controller responsible for your personal data.

  • Contact Email: John@FurzerConsulting.co.uk
  • Telephone: +44 7518 503850
  • Address: Manchester, United Kingdom

3. Information We Collect

We may collect and process the following types of personal data:

3.1 Information You Provide

  • Name, job title, and contact details (email, phone number)
  • Company name and address
  • Information provided in enquiry forms or audit requests
  • Communication preferences
  • Any other information you choose to provide

3.2 Information We Collect Automatically

  • Website usage data (pages visited, time spent, links clicked)
  • Device information (IP address, browser type, operating system)
  • Cookies and similar tracking technologies

4. How We Use Your Information

We use your personal data for the following purposes:

4.1 Service Provision

  • To provide health and safety consultancy services
  • To conduct risk assessments and site inspections
  • To prepare reports and recommendations
  • To communicate with you about our services

4.2 Business Operations

  • To process payments and maintain financial records
  • To respond to enquiries and provide customer support
  • To improve our services and website functionality
  • To comply with legal and regulatory obligations

4.3 Marketing (with consent)

  • To send you information about our services
  • To provide industry insights and resources
  • To invite you to events or webinars

5. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract Performance: To fulfil our contractual obligations when providing services
  • Legitimate Interests: To operate our business, improve services, and maintain client relationships
  • Legal Obligation: To comply with health and safety regulations and other legal requirements
  • Consent: For marketing communications (you can withdraw consent at any time)

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third parties who assist with IT, payment processing, or business operations (under strict confidentiality agreements)
  • Professional Advisers: Lawyers, accountants, and insurers as necessary
  • Regulatory Bodies: HSE, local authorities, or other bodies when legally required
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

7. Data Retention

We retain your personal data only for as long as necessary:

  • Client records: 6 years after the end of our engagement (in line with UK tax and business requirements)
  • Marketing data: Until you unsubscribe or request deletion
  • Website analytics: Typically 26 months
  • Legal or regulatory requirements may necessitate longer retention periods

8. Your Rights

Under UK GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data (subject to legal obligations)
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests or for marketing
  • Right to Withdraw Consent: Withdraw consent for marketing at any time

To exercise any of these rights, please contact us at John@FurzerConsulting.co.uk

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Secure servers and encrypted data transmission
  • Access controls and password protection
  • Regular security assessments and updates
  • Staff training on data protection

10. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: To understand how visitors use our site
  • Marketing Cookies: To deliver relevant content (with your consent)

You can manage cookie preferences through your browser settings.

11. International Data Transfers

We primarily process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the UK Government
  • Standard contractual clauses
  • Other legally approved mechanisms

12. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Complaints

If you have concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

  • Website: www.ico.org.uk
  • Telephone: 0303 123 1113

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: John@FurzerConsulting.co.uk
  • Telephone: +44 7518 503850
  • Address: Manchester, United Kingdom